> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aide.merci-app.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I change my password?

Have you forgotten your password or are you concerned about the security of your account? This article explains everything you need to know.

### Summary

[I forgot my password](#3-I-forgot-my-password)
[Change my password](#3-change-my-password)

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### I forgot my password

1. Go to [web.merci-app.com/lostpassword](https://web.merci-app.com/lostpassword).
2. Enter your email address.
3. Click on `Receive a reset email`.
4. Check your inbox to reset your password.!
![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/f/c/7efc1bf448a2e000/image1rbuml8_cytsaf.png)

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### Change my password

| Good to know: if your MerciApp account is linked to a Google or LinkedIn account, it is not possible to change your password.

1. Go to the [my account](https://web.merci-app.com/u/account) page.
2. Click on the `Change Password` button.
3. Enter your current password and your new password.!
![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/f/c/7efc1bf448a2e000/images1m44u_bnot4t.png)

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