Articles on: My account

How do I change my email address?

Change my email address:


  • Go to the my account page.
  • Click on the change link at the top right of the gray box showing your current email address.
  • Enter your new email address and your current password to confirm the change.
  • A confirmation email will be sent to you so that you can validate your new email address.


Please ensure that the new email address is not already associated with another MerciApp account. If this is the case, please contact our support team.

Updated on: 11/02/2026

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