How do I unlink my Google account?

Don't want to use Google to log in anymore?

To do this, you'll need to unlink your Google account from your email address.

Go to your MerciApp account, "My Account" tab
Click on "Disassociate my Google account"

You will be asked to create a new password.![](https://storage.crisp.chat/users/helpdesk/website/-/7/e/f/c/7efc1bf448a2e000/image_1yuw6in.png)

You can now log in by clicking on "Sign in with my email."

However, if you do not wish to keep your Gmail email address, you can also change your username. To do this, after unlinking your Google account, you will need to click on "Change." From the pop-up window, you can change both your username and password.

Updated on: 11/02/2026

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