How do I change my password?

Have you forgotten your password or are you concerned about the security of your account? This article explains everything you need to know.

Summary

I forgot my password

Change my password

I forgot my password

1. Go to web.merci-app.com/lostpassword.
2. Enter your email address.
3. Click on Receive a reset email.
4. Check your inbox to reset your password.

Change my password

1. Go to the my account page.
2. Click on the Change Password button.
3. Enter your current password and your new password.

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Updated on: 11/02/2026